Terms and Conditions - Privacy Policy

Terms and Conditions - Privacy Policy is a Greek travel agency, specializing in online hotel reservations, ferry and flight tickets, car rentals and sea & bus excursions for the island of Santorini. Also, is a portal, where you can find a lot of useful information regarding Santorini, its history and culture. is owned and operated by Pelican Travel, a Greek travel agency certified by the Greek Tourism Organization (License number 1144I•61000069000), owned by Pelican S.A., Santorini.

1. Terms and Conditions Acceptance

The use of this web site and the services offered by Pelican S.A. and are subject to the following Terms and Conditions. terms and conditions are applied to all the reservations made by the customer of Your use of this site is expressly conditioned on your acceptance of the following terms and conditions. By using this site, you signify your assent to these terms and conditions. If you do not agree with any part of the following Terms and Conditions, you must not use this site.

2. Services

Pelican S.A. provides a web site, which offers tourism products and services. Pelican S.A. acts as an intermediary between and third party providers for online ferry tickets, flight tickets, car rentals and sea & bus excursions. These services are offered by different providers each time and this is clearly stated either in the process of reservations and/or sale or in the final reconfirmation of it.

You can buy a product or book a service only if there is availability for this particular product or service.

In case of reservation, the contract agreed is binding for the end user and the provider of the corresponding product or service.

Pelican S.A. and are solely responsible for the mediation between the clients and the providers. The providers are the only ones to assume full responsibility for any agreements made through

3. Reservation

After filling-in the corresponding fields of the reservation form and the successful completion of the reservation, the customer authorizes to act as an intermediate for the service provided by the corresponding provider or for any other service related. The reservation order is in any case binding for the user.

The providers assume full responsibilities in case any of them postpone or cancel any flight itinerary, ferry trip, or, in general, in case of any unexpected change of the terms agreed with the user for the service provided. assumes no responsibility for such changes by the providers. Nevertheless, will try to contact the customer as soon as possible concerning any unexpected changes.

The user is responsible to adhere to the terms set by corresponding providers. The user is always notified regarding these terms by the corresponding provider.

4. Limitation of liability assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from the site. In no event shall or any third party providers or distributors be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, (ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations or ticketing), or (iii) the performance or non performance by or any third party providers or distributors, including, but not limited to, non performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.

If, notwithstanding the foregoing, or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of and the third party providers and distributors shall in no event exceed, in the aggregate, the greater of (a) the subscription fee and service charge for accessing this site, or (b) 100.00 Euros. In its sole discretion, in addition to any other rights or remedies available to and without any liability whatsoever, at any time and without notice may terminate or restrict your access to any component of this site. Some states do not allow limitation of liability, so the foregoing limitation may not apply to you. assumes no responsibility for any additional expense, mistake, delay, change of itinerary or any other modification made by public authorities. contains links to third providers. assumes no responsibility for the content of those web sites as well as for any damage occurred as the user accesses them with his own responsibility.

Information presented in this web site may change at any time. or any of representatives or associates reserve the right to modify the contents of this web site any time and without any warning.

5. Age and responsibility

You must be of sufficient legal age to use the site. You agree that you are responsible for all uses of the site by you or those using your access to the site. You will be responsible for any damages caused by your improper or unauthorized use of the site.

The site may only be used for the purposes indicated on the site and no other purpose. may only be used to obtain and book travel-related services and may not be used to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You understand that unauthorized use of the site, the Data or the Marks may violate applicable copyright, trademark or other intellectual property laws or other laws. You may not post or transmit through or on the site any (a) libelous, defamatory, obscene, indecent, inflammatory, pornographic, threatening, discriminatory or profane material or (b) material that could constitute or encourage conduct that would be considered a violation of any law or give rise to civil liability.

6. Ownership

This site, and each of its modules, together with the arrangement and compilation of the content found on this site, is the copyrighted property of “Pelican S.A.” and/or its various third party providers and distributors. Much of the content found on this site is owned by third party providers and distributors and other information providers. In addition, the trademarks, logos and service marks displayed on this site (collectively, the "Trademarks") are registered and common law Trademarks of Pelican S.A., its affiliates, and various third parties. Nothing contained on this site should be construed as granting, by implication, or otherwise, any license or right to use any of the Trademarks without the written permission of Pelican S.A., or such other party that may own the Trademarks.

7. Governing Law

This agreement and its performance shall be governed by the laws of Athens, Greece, without regard to its conflicts of law provisions. You consent and submit to the jurisdiction of the state and federal courts located in Athens, Greece, in all questions and controversies arising out of this agreement and your use of the site.

8. Modification may at any time modify these terms and conditions and your continued use of the site will be conditioned upon the terms and conditions in force at the time of your use.
In this case, we will post those changes on this page, and/or update the modification date below.

9. Privacy policy acknowledges the importance of the security regarding Personal Data Protection, as well as electronic transactions and has taken all necessary precautions with the use of the latest methods in order to get the best possible security. All the information you provide are safe and confidential!

Information collected in this web site are the essential ones for a reservation to be successful and to fill-in any tax documents required by the law. Also, those information may be used from as contact details, if needed.

This information remains within Pelican S.A. and cannot be exchanged, rented or traded to third parties or used for reasons other than the above stated.

Pelican S.A. does not publish travel details of its customers.

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.

SSL is considered to be the most reliable medium for safe transactions through the internet in a worldwide bases. With the use of this technology, every information you provide in our site is coded before it gets online and then the authenticity of the message and the server is checked. SSL comes out at 2 types, 40-bit and 128-bit. The larger the number of bits, the harder it is for the coded message to be penetrated. We use SSL 128-bit, which is a billion times safer then the 40-bit.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers. uses cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.